Privacy Policy

Information We Collect

We may collect the following types of information:

• Information you provide directly — your name and email address when you fill out a contact form, subscribe to updates, or send us a message.
• Customer account information — if you create an account to buy or read an e-book, we store your name, email address and a securely hashed password. We never store your password in readable form.
• Order and billing details — the name, email address and phone number you enter at checkout, along with the e-book purchased, the amount, the currency, the order status and the Razorpay order and payment reference IDs.
• Library and download activity — which e-books your account owns, and when a title was read or downloaded. We keep this so we can restore your access, support you, and detect misuse of a purchased file.
• Cookies and usage data — including the session cookie that keeps you signed in, and analytics cookies that help us understand how the site is used.

We never see or store your full card number, CVV, UPI PIN, or net banking credentials. Those are collected and handled entirely by our payment gateway — see the "Payment Processing" section below.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and content.
• Create and maintain your customer account.
• Process your e-book order, verify the payment, and unlock the file in your account.
• Deliver your purchase and email you an order confirmation and receipt.
• Handle support requests, order queries, cancellations and refunds.
• Keep records of transactions as required for accounting, tax and dispute resolution.
• Respond to your questions, comments, and support requests.
• Analyze website traffic and user behavior to enhance your experience.
• Detect and prevent fraud, payment abuse, and unauthorised sharing of purchased files.
• Maintain the security and integrity of our website.

We do not sell, rent or trade your personal information, and we do not use your order or account details for advertising to you elsewhere.

Payment Processing

Payments for our e-books are processed by Razorpay, a third-party payment gateway. When you pay:

• Your payment details are collected and processed directly by Razorpay on their own secure systems. They never pass through, and are never stored on, our servers.
• We share with Razorpay only what is needed to take the payment: the order amount and currency, an internal order reference, and the name, email address and phone number you entered at checkout.
• Razorpay returns to us a payment reference, the payment status and the payment method type (for example "UPI" or "card"). We store these against your order so that we can verify it, show you a receipt, and process a refund if one becomes due.
• We verify every payment cryptographically before granting access, so a purchase cannot be unlocked without a genuine confirmed payment.
• Razorpay processes your data under its own privacy policy, which we encourage you to read at razorpay.com/privacy.

How Long We Keep Your Information

• Account and library data — for as long as your account exists, so that e-books you have paid for remain available to you.
• Order and payment records — retained after an order completes, because we are required to keep transaction records for accounting, tax and dispute-resolution purposes.
• Contact form messages — kept only as long as needed to deal with your enquiry and any follow-up.
• Download logs — kept for support and anti-abuse purposes.

If you ask us to close your account, we remove your personal details but may retain the minimum transaction record the law requires us to keep.

Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Essential cookies — a session cookie that keeps you signed in and protects the checkout form. This one cannot be switched off without breaking sign-in and purchasing. It is set as HTTP-only and, on our live site, HTTPS-only.
• Analytics cookies — set by Google Analytics so we can see which pages are read and how the site performs. This data is aggregated and is not used to identify you personally.
• Third-party and affiliate cookies — set by partner or advertising networks once you follow a link away from our site, as described in the affiliate section below.

You can control or disable cookies through your browser settings. If you block essential cookies you will not be able to sign in, buy an e-book, or open a title you already own.

Our Own Products: Skincare E-Books

The only products we sell ourselves are skincare e-books, supplied as downloadable PDF files. To sell and deliver one we need an account for you, the contact details you enter at checkout, and a record of the order.

That information is used to unlock the file, email your receipt, keep the title available in your library, and support you if something goes wrong. See our Digital Delivery Policy and Refund & Cancellation Policy for how those orders are handled.

Third-Party Product Recommendations (Affiliate Links)

Alongside our e-books, DailySkinTips.in recommends skincare products such as serums, sunscreens, moisturizers and cleansers, organised by category to help you build a routine.

These products are not ours. They are made and sold by third-party brands and shopping platforms, and we list them as affiliate recommendations. We do not manufacture, stock, sell or ship them, and we never collect payment or billing information for them.

When you select one of those recommendations, you leave DailySkinTips.in and continue on the partner's own website. From that point:

• Any information you enter — including your name, address and payment details — is collected by that company, under their privacy policy, not ours.
• The partner may set its own cookies and use its own affiliate-tracking identifiers to record that the visit came from our website. That tracking is what allows a commission to be attributed to us; it is operated by the partner, not by us.
• We receive only aggregate or anonymised commission reporting from our affiliate partners. We do not receive your name, address, card details or order contents.

We are not responsible for how a third-party platform collects or uses your information once you leave our website, and we encourage you to read the privacy policy of any site you buy from. Our Affiliate Disclosure explains these relationships in full.

We may use your browsing activity on our own site — which categories and articles you view — to suggest content and products that could suit your skin type and concerns, and to improve our recommendations. Any product suggestion is general guidance only and is not a substitute for advice from a qualified skincare or healthcare professional.

Who We Share Information With

We share personal information only where it is necessary to run the service, and only with:

• Razorpay — to process your payment and any refund (see "Payment Processing" above).
• Our email provider — to send your order confirmation, receipt and support replies.
• Our web hosting provider — which stores the website and its database on our behalf.
• Analytics providers — which receive usage data, as described under "Cookies and Tracking Technologies".
• Authorities or professional advisers — where we are legally required to disclose information, or need to establish or defend a legal claim.

We do not sell your personal information to anyone, and we do not pass your account or order details to the affiliate partners we link to.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These include serving the website over HTTPS, storing passwords only as one-way hashes, keeping purchasable e-book files outside the publicly accessible part of the server so they can only be released to a verified buyer, verifying every payment cryptographically before granting access, and protecting forms against cross-site request forgery.

However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct anything that is inaccurate or out of date.
• Request deletion of your personal information and the closure of your account.
• Withdraw consent to marketing emails at any time, without affecting your purchases.
• Obtain a copy of your order history.

To exercise any of these rights, email support@dailyskintips.in from the address on your account. Please note that deleting your account also removes your access to e-books purchased through it, and that we may need to retain a minimum transaction record to meet legal and accounting obligations.

Children's Privacy

DailySkinTips.in is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, or want to exercise any of the rights above:

• Email: support@dailyskintips.in
• Contact form: dailyskintips.in/contact.php
• Operated by DailySkinTips, from 318 Platinum Point, Sudama Chowk, opp. CNG Gas Pump, Mota Varachha (Digital Valley), Surat, Gujarat 394101, India

We aim to respond to every privacy request within 24 hours.